Returns & Exchanges

Customer Service

Returns & Exchanges

We stand behind every product we sell. If something isn't right, we'll make it right.

30
Day Returns
2 yr
Warranty
24h
Response Time

How to Return an Item

1

Email Us

Send your order number to support@outalix.com

2

Ship It Back

We'll provide a return label within 24 hours

3

Get Refunded

Refund processed within 5–7 business days

Return Eligibility

Returned within 30 days of delivery
Unused and in original condition
In original packaging with all tags attached
Accompanied by proof of purchase

Not Eligible

Items marked as Final Sale
Used, washed or damaged items
Items returned after 30 days
Our Promise

2-Year Warranty

All Outalix products are covered by a 2-year warranty against manufacturing defects. Contact us to make a claim — we'll handle it quickly.

2yr
Warranty
Want to start a return or exchange?
Email support@outalix.com — we reply within 24 hours.
Contact Us